As a part of Stage 2 of Governor Holcomb’s five stage plan beginning May 11, Personal Services Barbershops, Hair Salons, Nail Salons and Tattoo Parlors also may open appointment only (while following CDC social distancing guidelines).
Please be patient as your provider works to incorporate the guidelines below, into their work environments.
NOTE: Please contact your local provider for their approach to address the guidance listed below. Some providers may open later than May 11th for a variety of reasons, or due to stricter local restrictions. – The Editor
What to expect?
Below are the guidelines personal service providers are requested to follow:
FOR PERSONAL SERVICE PROVIDERS
- Ensure 6 feet between employees utilizing spaced stations. If this is not possible, install barriers
- Accept customers only by appointment
- Train employees on the importance of hygiene and sanitation
- Develop a protocol to screen employees upon entry or before they arrive at the facility
- Require symptomatic employees to stay home and recommend they be tested
- Require face coverings for employees (e.g. non-surgical masks, face shields)
- Wear gloves whenever possible
- Clean high-touch items after each use (e.g. door handles, chairs, shampoo bowls)
- Expand hours for services to limit customers in the facility at any one time
- Suspend cancellation policies
CUSTOMERS AND GUESTS
- Maintain social distancing
- Use hand sanitizers and wash hands in high-contact locations (e.g. register, entry, exit, bathroom)
- Do not come to an appointment if ill, symptomatic, or positive for COVID-19
- No guests should accompany the customer
- Require face coverings for customer (e.g. non-surgical masks, scarfs) and have unused face coverings available
- Consider specific hours for at-risk populations (e.g. elderly and those with underlying health conditions)
- Increase delivery, curbside pickup, to-go orders for all products (e.g. hairspray, shampoo, nail polish)
PRODUCTS AND SPACES
- Remove all unnecessary items such as magazines, newspapers, service menus, any other unnecessary paper products, and decor
- Wipe down all seats and tables
- Wipe reception desk with disinfectant
- Employees should frequently wash their hands after using the phones, computer, cash register, and/or credit card machine. Wipe these surfaces between each use
- The use of credit/debit transactions is preferred, using touch/swipe/no signature technology
- Clean and disinfect all retail areas daily, including products
- Clients should avoid touching products they don’t intend to purchase
- Placement of visible and appropriate signage to communicate to the customer that thorough sanitation procedures are in place
- Sanitize chairs, shampoo bowls, stations, treatment rooms, waiting areas, restrooms, break rooms, counters, tools, doors and doorknobs, light switches, and all other touchable surfaces in between each customer
- Product samples should not be offered until further notice
- Clearly post social distancing signage to advise employees and guests of requirements
RECOMMENDED
- Close regularly for deep cleaning
- Use plastic covering on cloth chairs that cannot be properly cleaned and disinfected
- Consider discontinuing use of paper appointment books or cards and replace with electronic options
- If available, wrap shampoo bowls in plastic and discard between each client
A number of associations and businesses have provided the state with guidance for their members and associates. These may be found at https://www.backontrack.in.gov/industryguidelines.htm
Content Provided by The State of Indiana COVID-19 Back on Track Guidance and The Editor
